Operations Associate

It takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to fuel our clients’ beauty obsessions. That’s where our operations team comes in, to keep our stores looking beautiful and running smoothly. As our Operations Associate, you are part of the team that is the backbone of the store and essential in providing the best possible experience for every client that walks through our doors.
Your responsibilities include

• Supporting Operational Excellence As an Operations Associate, you help keep the store running smoothly in collaboration with the operations team. Your role is vital and supports the high standards that our clients expect. Some of the tasks you will be responsible for include, completing daily processing and organization of damages, testers, and known theft product. Ensure all shipping and receiving activities are completed and executed within the store in a timely manner. Reviewing all visual elements in the store and communicate missing or damaged pieces to store leadership. Maintaining, organizing, cleaning the stockroom and sales floor areas as needed.
• Accelerating Your Growth Master your craft and expand your knowledge of our brands through our expert training sessions. Share your knowledge with, and learn from, your team. Participate in cross-training and be part of an environment where you’re encouraged to continuously learn and explore.
• Demonstrate our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

We would love to hear from you if have

• Prior equivalent work experience, preferably in an operations capacity
• A passion for client service and love working with people
• Strong communication skills, ability to multitask, and comfortability with computer/store systems
• Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise
• Flexible availability to work nights, overnights, weekends, early mornings and holidays as needed.
• Consistent and reliable attendance
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift, work in a fragrance filled environment and handle and apply cosmetics products to clients
• Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook

While at Sephora, you’ll enjoy

• Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business.
• Meaningful Rewards Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, an employee discount, free beauty product gifts from brand partners, and more.

__________________________________________________________________________________________________________________________________

Licensed Beauty Advisor (Cosmetology, Esthetician)

As our Licensed Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the product, but about making a client’s day through teaching, inspiring, and playing, together. Best of all, you’ll love working with our diverse teams and leaders, who really care about you and help you evolve
Your responsibilities include

• Creating Amazing Customer Experience Provide a welcoming environment for our clients by listening to their unique needs. Unleash your creativity, passion, and knowledge of our iconic brands during every interaction. Deliver exceptional customized paid service experiences including applications, product knowledge and lessons in makeup, skincare and waxing. Suggest and sell products and services and introduce clients to our loyalty programs. Create memorable experiences that help make Sephora the most loved Beauty Community
• Supporting Store Success Help make a beautiful first impression by keeping the store sparkling and stocked. Drive results by contributing to your store’s sales goals and sharing your knowledge of Sephora’s policies and standards. Support special events, promotions, and priorities as needed. Ensure all state license requirements are met regarding paid services. Support store priorities and participate in inventory control and programs to prevent loss, as needed
• Demonstrate our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative

We would love to hear from you if have

• 1-3 years’ prior experience working in retail sales or services industries
• A License to perform paid services as required by the state in which you work
• Knowledge about what’s new and trending with beauty products
• A passion for client service, selling and working with people
• Strong communication, able to multitask and comfortable with computer/store systems
• Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities
• Consistent and reliable attendance
• flexible availability to work during peak retail hours such as nights, weekends, and holidays
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance filled environment & handle and apply cosmetics products to clients-with or without accommodation
• Adherence to Sephora’s dress code and policies in the Employee Handbook

While at Sephora, you’ll enjoy

• Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business.
• Meaningful Rewards Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, an employee discount, free beauty product gifts from brand partners, and much more.